Privacy Policy

Last Updated: May 29, 2026

Hikma Care ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and mobile application.

1. Information We Collect

We may collect the following information:

• Name
• Email Address
• Phone Number
• Profile Information
• Device Information
• App Usage Information
• Location Data (if permission is granted)

2. How We Use Your Information

• Provide and maintain our services
• Create and manage user accounts
• Improve app functionality
• Respond to customer support requests
• Prevent fraud and abuse
• Comply with legal obligations

3. Data Sharing

We do not sell personal information. We may share information with:

• Service Providers
• Cloud Hosting Providers
• Analytics Providers
• Payment Providers (if applicable)
• Government Authorities when legally required

4. Data Security

We use industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain user data only for as long as necessary to provide our services, maintain security, comply with legal obligations, and resolve disputes.

• Account information is retained while the account remains active.
• Usage and log information may be retained for security and analytics purposes.
• If a user requests deletion, personal data will be deleted within 30 days unless retention is legally required.

6. Data Deletion

Users may request deletion of their account and personal information at any time.

To request deletion, contact:

Email: support@hikmacare.com

After verification:

• User data will be deleted within 30 days.
• Some information may be retained where required by law.
• Anonymous analytics data may be retained.

7. User Rights

Users may have the right to:

• Access personal information
• Update personal information
• Request deletion of personal information
• Withdraw consent where applicable

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Services

Our services may use:

• Google Play Services
• Firebase
• Google Analytics
• Cloud Hosting Services

10. Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy, contact us:

Website: https://hikmacare.com
Email: support@hikmacare.com